Cool room maintenance checklist

A printable list of the daily, weekly and monthly checks your staff can do on a cool room or freezer room, with a column to sign off each one, and a clear note of the jobs that belong to a licensed technician.

By Sam Celesti, ARCtick licensed (AU55592) · Updated 23 October 2026

Bromic RefrigerationSKOPEWilliams RefrigerationArcusHoshizakiIce-O-MaticEidis RefrigerationCarelTecumsehManitowocBitzerDanfossCaberoARC Authorised

Most cool room breakdowns start as something small that nobody noticed: a door that stopped closing on its own, a box stacked against the fan, a gasket split at the corner. This checklist gives your team a short routine to spot those things early. It suits walk-in cool rooms and freezer rooms, and most of it applies to upright and display fridges too.

Print the page, pin it inside the kitchen or storeroom, and have whoever does each check write their initials in the last column.

How to use this checklist

Give one person ownership of each room. Shared jobs tend to become nobody's job, especially on a busy weekend. The daily rows take a couple of minutes at opening, the weekly rows fit into the cleaning roster, and the monthly rows are best done by a supervisor.

  • Print a fresh copy for each room, each week or month.
  • Write the date and your initials in the "Done / initials" column as you go.
  • If a check fails, note what you found in the margin and tell the manager the same day.
  • File the completed sheets with your temperature records so you can see patterns over time.
A blank checklist on a clipboard hanging beside a walk-in cool room door
Hang the sheet where the person doing the checks will see it.

The tables cover tasks that need no tools and no access to the sealed refrigeration system. Anything that does is listed separately further down.

Daily checks

Food Standards Australia New Zealand (FSANZ) says chilled food should be kept at 5 degrees C or colder. FSANZ also recommends a digital probe thermometer for measuring food, because infrared guns only read the surface. So the daily reading should come from inside a product, not just from the display on the door.

CheckWhat good looks likeDone / initials
Record the temperatureProbe a product near the door and one at the back. Chilled stock at 5 °C or below, frozen stock frozen hard. Write both readings down.
Door closes and sealsThe door swings shut on its own and the gasket meets the frame all the way round.
Evaporator airflow clearNothing stacked within reach of the fan coil, and cold air can be felt coming off it.
No ice build-upOnly light frost on the coil. No solid ice on the fins, fan guard or ceiling.
Floor and drainFloor dry and clear of spills. No water pooling under the coil or around the drain outlet.
Gloved hand probing a tray of chicken on a shelf just inside a cool room door
Probe stock near the door, where it warms first.

If the product reading and the display disagree by more than a degree or two, trust the probe and treat the display as suspect. Our cool room temperature guide explains where to set the controller and why air and product temperatures differ.

Weekly checks

These are the jobs that slip when the kitchen is short staffed. Put them on a fixed day, such as the quietest morning of the week, so they actually happen.

CheckWhat good looks likeDone / initials
Clean and inspect gasketsWipe the door seal with warm soapy water and dry it. Look for splits, flattened sections and mould in the folds.
Condenser area clearBoxes, mops and rubbish kept well away from the condensing unit so it can breathe.
Shelving spacingGaps left between stock and walls, and between stacked crates, so cold air can circulate.
Strip curtainsAll strips hanging, none torn or missing, and none tied back.
AlarmsTemperature alarm and the inside door release or alarm button tested and working.
Gloved hand wiping the rubber door gasket of a walk-in cool room with a cloth
Clean the gasket folds, where mould and splits hide.

A torn gasket or a missing curtain strip lets warm, humid air into the room every time the door opens. That moisture freezes onto the coil and makes the compressor run longer.

Monthly checks

FSANZ asks food businesses to keep a thermometer that reads accurately to within 1 degree C and to have it calibrated regularly. A monthly comparison against a second thermometer you trust is an easy way to catch one that has drifted.

CheckWhat good looks likeDone / initials
Condenser coil surface cleanWhere staff can reach it safely, power isolated, loose dust brushed off the face of the coil with a soft brush.
Drain lineDefrost water runs away freely. No slime, smell or overflow at the outlet.
Door hinges and closersHinges firm, screws tight, the closer pulls the door shut without slamming or sagging.
Probe thermometer checkReading agrees with a reference thermometer to within 1 °C. Replace or calibrate it if not.
Review the logsLook back over the month of readings for slow upward drift, repeated alarms or one room that runs warmer than the rest.
Evaporator drip tray and white drain pipe on the wall of a cool room
The drip tray and drain line under the evaporator coil.

Safety first. Always isolate the power before cleaning near a condenser, and follow the manufacturer instructions for your unit. Fans can start without warning and the fins are sharp. Never use a pressure washer, solvents or degreasers on a coil, and do not remove covers or panels.

Leave these to a licensed technician

Some jobs look simple but need instruments, training and, in the case of refrigerant, a licence. The Australian Refrigeration Council (ARC) says a refrigerant handling licence is required for any activity involving a risk of a refrigerant emission, and that includes servicing and maintaining refrigeration equipment. In practice that is the ARCtick licence, and any work on the sealed system needs someone who holds one.

Gloved hands holding a refrigerant gauge manifold connected to a condensing unit
Gauge readings and refrigerant work need a licensed technician.
TaskWhy staff should not attempt itDone / initials
Refrigerant charge and leak checksNeeds gauges, leak detection and an ARC refrigerant handling licence. A low charge always means a leak somewhere.
Electrical checksTerminals, contactors and current draw must be tested live by a qualified person.
CompressorNoise, overheating, tripping or short cycling need diagnosis with proper instruments.
Evaporator coil deep cleanMeans working inside the room near the fans and heaters, often with panels off. Wrong chemicals can corrode the coil.
Controller and defrost settingsChanging set points or defrost timing without measuring the system can cause icing or warm product.

These items are part of professional servicing, where Sam Celesti, an ARCtick licensed technician with more than 20 years in commercial refrigeration, works through the whole system and records what he finds.

Walk-in chiller room with stock on shelving spaced away from the walls for airflow
Leave space around stock and the evaporator so cold air reaches every shelf.

When a check fails

A checklist only helps if a failed row leads to action. Here is what each common result usually points to, and what to do next.

  • Product above 5 °C. Check the door has not been left open and that the evaporator fan is running. Move high risk stock to another fridge if you can, and call a technician if the reading does not come down.
  • Solid ice on the coil. Look for a door that does not seal or a torn curtain. Repeated icing usually points to a defrost or fan fault that needs a technician.
  • Water on the floor. The drain may be blocked or iced. Mop it up straight away to avoid a slip, and report it.
  • Display and probe disagree. Check your probe against a reference first. If the probe is right, the controller sensor needs checking.
  • Alarm will not test. Treat it as urgent. A silent alarm means the next failure could go unnoticed overnight.

For a room that has stopped holding temperature, book cool room repairs. The same goes for smaller cabinets, with reach-in and display fridge repairs across Perth, including same-day emergency callouts.

Pairing staff checks with professional servicing

The routine above and a scheduled service do different jobs. Staff see the room every day and notice changes in how it behaves. A technician sees it every few months, but with gauges, meters and the training to read them. Together they cover far more than either one alone.

Bring your completed sheets to each service visit. A log that shows the back of the room creeping up by a degree every afternoon gives the technician a head start. It also gives you a clear record for your food safety program.

If your cool room has not had professional servicing in the last six months, now is a good time to book one, ideally before the hottest weeks of a Perth summer. You get a fixed quote before any work, and a callback within 30 minutes when you request a quote.

Sam Celesti beside his service van

Who turns up

Meet Sam Celesti

Sam is the lead technician at Commercial Refrigeration Perth, with more than 20 years in commercial refrigeration across restaurants, supermarkets, medical sites and industrial plant. He is ARCtick licensed (AU55592) and the work is done by his own team, never a subcontractor.

"Definitely the most reliable cool room tech in WA."Trey Hoeft, Google review
Call Sam on 0417 253 338
Google Reviews

What Perth businesses say about Sam

5.0from 14 Google reviews
Read all reviews on Google
  • Rachelle PerryAugust 2026
    Sam was amazing. Not only knowledgeable but professional & efficient with fixing our ice cream cabinet. Highly recommend!
  • Aaron LJune 2026
    Sam and team were amazing. We had an emergency breakdown with our walk in fridge. He came and fixed it with hardly any notice. He was very clear and transparent throughout the whole process. Really appreciate your work team. Keep up the good work.
  • Olivia ScottJune 2026
    Sam came out to us today on an emergency call out. We can’t thank you enough! We had to close the restaurant due to this issue and his prompt response has allowed us to fix the issue. I would highly recommend using this company and thank you again!!
  • Melissa BoogsJune 2026
    Sam came out to repair my commercial cool room, really happy with the job done got me up and running again! Highly recommend him and his team
  • Megawatts KillbeeApril 2026
    Excellent service from Commercial Refrigeration Perth. Sam came out and fixed everything quickly and professionally. He was friendly, knowledgeable, and made sure everything was working properly before he left. Really appreciated how smooth and stress-free the whole process was. Highly recommend Commercial Refrigeration Perth, especially Sam, for reliable and efficient service.
  • Matt HollandOctober 2024
    Sam responded to our service request on the day of the call, he was knowledgeable, friendly and accommodating. Excellent service all around.
  • el DDecember 2023
    Sam was an absolute gem, he came to repair my cool room in a timely manner knowing that it was quite urgent. His workmanship was impeccable, cannot recommend him enough.
  • Trey HoeftNovember 2023
    Definitely the most reliable cool room tech in WA.
  • Doug BesterJuly 2023
    Sam and his crews were a delight to have on the property and did a great job. It all went on schedule and we are very happy with the result.
  • Big T's ItalianApril 2023
    Sam went above and beyond my expectations in designing and installing our cool room. They were organised and very efficient in the install process which took a lot of stress off my shoulders.

Frequently asked questions

How often should a cool room be checked?

Read the temperature at least once every trading day, and ideally at opening and again before close, so a slow drift shows up before stock is lost. The weekly and monthly items on this checklist take a few minutes each. A licensed technician should still look at the refrigeration system on a regular schedule, usually every three to six months depending on the site.

What temperature should a cool room be?

Food Standards Australia New Zealand says chilled food should be kept at 5 degrees C or colder, so a cool room is normally set a few degrees below that to leave a margin. Frozen food should stay frozen hard. Measure the product with a probe thermometer rather than trusting the air reading on the display, which can sit lower than the food.

Can staff clean the condenser coil?

Staff can usually brush loose dust and lint off the face of the condenser with the power isolated first, as long as the manufacturer instructions allow it and the coil is easy to reach. Do not use pressure washers or harsh chemicals, and do not open panels or straighten fins. Anything beyond a light surface clean belongs to a technician.

Do we need a licence to top up refrigerant?

Yes. The Australian Refrigeration Council says a refrigerant handling licence is needed for any activity involving a risk of a refrigerant emission, including servicing and maintaining refrigeration equipment. A system that needs topping up has a leak, so the leak has to be found and repaired by a licensed technician before any recharge. Sam Celesti holds ARCtick licence AU55592.

How do I check a thermometer is accurate?

FSANZ asks food businesses to have a thermometer that reads accurately to within 1 degree C and to have it calibrated regularly. A simple monthly comparison against a second thermometer you trust, or against the manufacturer check method, will show whether yours has drifted. If it is out by more than a degree, replace it or have it calibrated.

Why is there ice on the evaporator coil?

A light frost that clears during each defrost is normal. A solid block of ice usually means warm, damp air is getting in through a door or seal, the defrost is not working properly, a fan has stopped or the drain is blocked. Clear the doorway, keep the door shut and call a technician if the ice keeps coming back.

Does this checklist replace professional servicing?

No. Staff checks catch the everyday problems: doors left ajar, blocked airflow, dirty gaskets and drifting temperatures. They cannot measure refrigerant pressures, test electrical loads or check the compressor. Use the checklist between visits, keep it with your temperature records and hand it to your technician at each service so they can see what has been happening.

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