SKOPE fridge repairs and service in Perth: ActiveCore, ProSpec, ReFlex and BackBar

Sam Celesti services and repairs SKOPE fridges and freezers for Perth cafes, bars, kitchens and service stations. Same-day callouts, 7 days a week, and a fixed quote before any repair.

  • ✓ ARCtick licensed: AU55592
  • ✓ 20+ years commercial refrigeration
  • ✓ Same-day callouts across Perth
  • ✓ Fixed quote before any work

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SKOPE service in Perth from one local technician

SKOPE is a New Zealand maker, and its glass door merchandisers and kitchen counters are a familiar sight in Perth cafes, pubs, bakeries and fuel stops. They are built for long hours, but a SKOPE fridge still depends on clean coils, working fans and sound door seals to stay cold. When any of those fail, you need someone on site quickly who understands commercial refrigeration rather than a general appliance repairer.

Sam Celesti has spent more than 20 years on commercial refrigeration and holds ARCtick licence AU55592. He repairs SKOPE equipment alongside every other major brand, so a mixed site gets one technician and one invoice. No job is handed to a subcontractor, and you get a fixed price before the repair starts.

SKOPE ranges on our service list

Double glass door display fridge stocked with bottled drinks in a cafe

On the front of house side, Sam works on ActiveCore and EziCore uprights, the BackBar, Ascend and SpeedLane glass door fridges, and OpenDeck open front display fridges. In the kitchen, the ProSpec range covers storage uprights, underbench counters, prep fridges and freezers, while ReFlex fills the same roles with its own uprights, underbench cabinets and pizza and salad prep units. SKOPE also makes ActiveCore storage and display freezers, three of them set up as glass door ice cream freezers.

ActiveCore and EziCore fridges come in bottom mount and top mount versions, which tells you where the refrigeration system sits. That changes the service. A bottom mount condenser sits near the floor and collects dust, lint and mop water. A top mount condenser breathes the warmest air in the room and is easy to bury under boxes stacked on the roof of the cabinet. Either way, a clean, unobstructed coil is the cheapest repair there is.

Temperatures SKOPE units are built to hold

Most SKOPE fridges in the catalogue are specified to run between 1°C and 4°C, inside the 5°C limit for chilled food, and the storage freezers are set for -21°C to -18°C. The ice cream freezers run warmer, at -9°C to -12°C, so the product stays soft enough to scoop. When Sam arrives he compares the controller reading with a probe in the product, because a cabinet that reads 3°C on the display while the drinks sit at 7°C is not doing its job.

SKOPE also publishes energy use for many models. A one door ActiveCore BME600N-A, for example, is listed at 1.6 kWh a day. A unit with a choked condenser or a weak door seal runs its compressor far longer than that, and the extra hours show up on the power bill well before the fridge finally stops.

Common repair work on SKOPE fridges and freezers

Gloved hands fitting a new evaporator fan motor inside a stainless fridge cabinet

We do not keep a list of SKOPE failure rates, and nobody honest can give you one. What we can say is that the same handful of parts account for most commercial fridge callouts of any brand: evaporator and condenser fan motors, door gaskets, hinges and closers, controllers and their probes, defrost heaters on freezers, and slow refrigerant leaks. Sam tests the cheap, likely causes first and only condemns a compressor once the rest has been ruled out.

  • Warm cabinet, compressor running: check condenser, fans and door seals, then refrigerant charge.
  • Frost building on the back wall: usually a door not closing, a split gasket or a defrost fault.
  • Water on the floor: often a blocked drain line or a cracked drain tray.
  • Controller alarms or odd readings: a failed probe is a common and inexpensive fix.

ITV and Irinox units supplied through SKOPE

The SKOPE catalogue includes ITV ice machines, such as the SPIKA, GALA and SILO ranges, and Irinox blast chillers and shock freezers, including MultiFresh, MyA and EasyFresh models. SKOPE distributes these, but they are made by ITV and Irinox. Sam services and repairs both. ITV machines get the full ice maker treatment, and our ice machine repairs page explains what that involves.

Regular SKOPE service saves callouts

Scheduled servicing is where most of the value lies. A visit every six months cleans the condenser, tests every fan, checks gaskets and hinges, confirms the controller against a reference probe and clears the drain. Venues with several SKOPE cabinets can fold them into our commercial refrigeration maintenance program alongside cool rooms and ice machines, with a short report after each visit.

Book SKOPE repairs with Sam

Call or send a quote request with the model code, which starts with letters such as SKB, SKT, BME or TME on ActiveCore units, and describe the fault. We call back within 30 minutes and run same-day callouts across Perth, 7 days. Rates are $75 plus GST to call out and $180 an hour plus GST, plus parts.

Our general commercial fridge repairs page covers other brands and cabinet types. If a SKOPE unit has reached the end of its life, Sam can quote a new one from the SKOPE refrigeration range in Perth and fit it on the same terms.

Sam Celesti beside his service van

Who turns up

Meet Sam Celesti

Sam is the lead technician at Commercial Refrigeration Perth, with more than 20 years in commercial refrigeration across restaurants, supermarkets, medical sites and industrial plant. He is ARCtick licensed (AU55592) and the work is done by his own team, never a subcontractor.

"Definitely the most reliable cool room tech in WA."Trey Hoeft, Google review
Call Sam on 0417 253 338

What it costs

We quote before we touch anything. You get a fixed price for the repair once Sam has found the fault, and nothing goes on the invoice that you did not approve.

Call-out fee (metro Perth)

$75 + GST

Labour

Plus parts. Fixed quote for the repair before work starts

$180 per hour + GST

After-hours and weekend call-out

Ask for a fixed quote

Door gasket replacement

Ask for a fixed quote

Thermostat or controller replacement

Ask for a fixed quote

Condenser fan motor

Ask for a fixed quote

Leak find and regas

Ask for a fixed quote
Call 0417 253 338 to book
Google Reviews

What Perth businesses say about Sam

5.0from 14 Google reviews
Read all reviews on Google
  • Rachelle PerryAugust 2026
    Sam was amazing. Not only knowledgeable but professional & efficient with fixing our ice cream cabinet. Highly recommend!
  • Aaron LJune 2026
    Sam and team were amazing. We had an emergency breakdown with our walk in fridge. He came and fixed it with hardly any notice. He was very clear and transparent throughout the whole process. Really appreciate your work team. Keep up the good work.
  • Olivia ScottJune 2026
    Sam came out to us today on an emergency call out. We can’t thank you enough! We had to close the restaurant due to this issue and his prompt response has allowed us to fix the issue. I would highly recommend using this company and thank you again!!
  • Melissa BoogsJune 2026
    Sam came out to repair my commercial cool room, really happy with the job done got me up and running again! Highly recommend him and his team
  • Megawatts KillbeeApril 2026
    Excellent service from Commercial Refrigeration Perth. Sam came out and fixed everything quickly and professionally. He was friendly, knowledgeable, and made sure everything was working properly before he left. Really appreciated how smooth and stress-free the whole process was. Highly recommend Commercial Refrigeration Perth, especially Sam, for reliable and efficient service.
  • Matt HollandOctober 2024
    Sam responded to our service request on the day of the call, he was knowledgeable, friendly and accommodating. Excellent service all around.
  • el DDecember 2023
    Sam was an absolute gem, he came to repair my cool room in a timely manner knowing that it was quite urgent. His workmanship was impeccable, cannot recommend him enough.
  • Trey HoeftNovember 2023
    Definitely the most reliable cool room tech in WA.
  • Doug BesterJuly 2023
    Sam and his crews were a delight to have on the property and did a great job. It all went on schedule and we are very happy with the result.
  • Big T's ItalianApril 2023
    Sam went above and beyond my expectations in designing and installing our cool room. They were organised and very efficient in the install process which took a lot of stress off my shoulders.

Frequently asked questions

Do you do SKOPE service and repairs in Perth?

Yes. Sam services and repairs SKOPE fridges and freezers across metro Perth, from single door ActiveCore uprights to long BackBar runs and ProSpec kitchen counters. It does not matter who supplied the unit. Book a breakdown callout when something has stopped working, or a scheduled service to clean the condenser and check fans, seals and the controller before summer.

My SKOPE fridge is still under warranty. Who should I call?

Start with SKOPE or the business that sold you the fridge, because a warranty claim has to go through the maker or supplier. Sam is not a SKOPE warranty agent and does not act as one. Once the warranty has run out, or if you need a fault sorted today and are happy to pay for it, call us and Sam will come out.

Why is my SKOPE BackBar fridge not cold enough?

Back bar fridges live in the hottest, tightest spot in the venue. The usual causes are a condenser clogged with dust and lint, a condenser fan that has stopped, doors left ajar during service, or bottles packed hard against the air path. A worn gasket on a busy door is common too. Sam checks each one and quotes a fixed price before fixing it.

Do you repair ITV ice machines and Irinox blast chillers?

Yes. SKOPE distributes ITV ice machines and Irinox blast chillers, but they are made by ITV and Irinox, not SKOPE. Sam repairs and services both. An ITV machine gets the usual ice maker checks for scale, water supply and refrigeration, and an Irinox unit gets its core probe, fans, door seal and refrigeration system tested.

How often should a SKOPE fridge be serviced?

Every six months suits most cafes, bars and kitchens. A unit in a hot or greasy spot, such as beside a fryer or under a bar with no ventilation, does better with a visit every three or four months. In between, wipe the gaskets, keep the vents clear and brush dust off the condenser grille if you can reach it safely.

What will a SKOPE repair cost?

The call-out is $75 plus GST, and labour is $180 an hour plus GST plus any parts. Sam diagnoses the fault first and gives you a fixed quote for the repair, so you know the cost before you approve it. Simple jobs such as a fan motor or a door gasket are often finished on the same visit.

Your Cool Room Won't Fix Itself. Neither Will Waiting Until Monday.

0417 253 338

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