Williams fridge repairs in Perth: Self-contained and remote Williams units

Sam Celesti repairs and services Williams counters, uprights, back bar fridges, display cabinets and blast chillers across Perth. Same-day callouts, 7 days, and a fixed quote before work begins.

  • ✓ ARCtick licensed: AU55592
  • ✓ 20+ years commercial refrigeration
  • ✓ Same-day callouts across Perth
  • ✓ Fixed quote before any work

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Williams refrigeration repairs across Perth

Williams is an Australian maker of commercial refrigeration, and its equipment is spread through Perth kitchens, pubs, bakeries and cafes. You can usually spot it by the range names, which are borrowed from gems and native plants: Pearl, Garnet, Opal, Emerald, Jade, Boronia, Banksia, Cameo and Topaz. When one of those units stops holding temperature, Sam Celesti can be on site the same day to find out why.

Sam has more than 20 years in commercial refrigeration and holds ARCtick licence AU55592, which covers the refrigerant work that many Williams faults eventually need. He repairs every major brand, and he does the work himself, with no subcontractors and a fixed price agreed before he starts.

Williams ranges Sam works on

Curved glass cafe display cabinet holding cakes, sandwiches and salads on a timber counter

The Williams catalogue runs to 185 listings, and most of them turn up in Perth sooner or later. Uprights include the Pearl and Quartz Star reach-ins, Garnet cabinets and Ruby roll-in fridges that take GN trolleys, plus a dedicated meat ageing refrigerator. Behind the bar there are Boronia and Cameo back bar fridges, bottle coolers, glass chillers and M Series multidecks with night blinds. Kitchens run Opal and Emerald counters, Banksia, Jade and Thermowell prep units, and compact Amber, Aztra and Vari Temp cabinets.

Front of house, Williams makes cake, sushi, ice cream and jewellery box display showcases, wine displays, beverage coolers and Crystal and Garnet bakery cabinets, and the Topaz range covers 24 cafe models from compact under-counter fridges to cake and food displays. On top of that come blast chillers, from reach in blast chiller freezers rated from 10 kg to 50 kg up to roll in chillers rated at 320 kg.

Remote Williams systems need a different approach

A good share of the Williams range is built as remote equipment. Thirty listings are remote versions, including Opal Remote and Emerald Remote counters, Boronia Remote and Cameo Remote back bar fridges, remote glass chillers and remote front of house counters. In a remote setup the cabinet holds the evaporator, while the compressor and condenser sit in a plant room, on a roof or in a courtyard, connected by copper pipework that can run a long way.

Gloved hand holding an electronic leak detector probe beside brazed copper joints

That means a warm remote counter can have its fault in three places: the cabinet, the pipe run between them or the condensing unit outside. Sam works through all three. He checks the expansion valve and evaporator fan at the cabinet, looks for oil stains and corrosion along the line, and tests pressures, the condenser and the compressor at the other end. Leaks are found and repaired before any regas, because topping up a leaking system only buys a few weeks.

Blast chillers and specialist cabinets

A Williams blast chiller is judged on how fast it brings cooked food down through the danger zone. When cycles start running long, the usual suspects are a condenser choked with kitchen grease, a slow fan, a torn door seal letting warm air in, or a food probe that no longer reads true. Sam checks each one, then runs a cycle and compares the pull down against what the kitchen needs for its batch sizes.

Specialist cabinets such as the meat ageing refrigerator, sushi showcases and wine displays have tighter targets for temperature, humidity or both, so a small drift matters more than it would in a storage fridge. Sam sets and checks the controller against a calibrated probe so the cabinet holds the conditions the product needs.

Servicing Williams equipment before it breaks

Torn and flattened rubber gasket at the corner of a stainless reach-in fridge door

Underbench counters and back bar fridges take a beating from knees, trolleys and busy hands, so gaskets, hinges and door closers wear faster than on an upright in a storeroom. A torn gasket lets warm, moist air in, which builds frost, works the compressor harder and lifts the power bill. A routine service picks that up along with dirty coils, tired fans and blocked drains. Sites with several units can book them through our commercial refrigeration maintenance visits.

Book a Williams fridge repair

Tell us the model code, where the unit is, and whether it is remote or self-contained if you know. We call back within 30 minutes and offer same-day callouts across Perth, 7 days. The call-out is $75 plus GST and labour $180 an hour plus GST and parts, and every repair is priced as a fixed quote first.

For other makes and cabinet types, see our commercial fridge repairs page. If a Williams unit is beyond saving, Sam can supply and install its replacement from the Williams refrigeration range in Perth, so the repair visit and the new unit are handled by the same person.

Sam Celesti checking an underbench fridge in a restaurant kitchen

Who turns up

Meet Sam Celesti

Sam is the lead technician at Commercial Refrigeration Perth, with more than 20 years in commercial refrigeration across restaurants, supermarkets, medical sites and industrial plant. He is ARCtick licensed (AU55592) and the work is done by his own team, never a subcontractor.

"Definitely the most reliable cool room tech in WA."Trey Hoeft, Google review
Call Sam on 0417 253 338

What it costs

We quote before we touch anything. You get a fixed price for the repair once Sam has found the fault, and nothing goes on the invoice that you did not approve.

Call-out fee (metro Perth)

$75 + GST

Labour

Plus parts. Fixed quote for the repair before work starts

$180 per hour + GST

After-hours and weekend call-out

Ask for a fixed quote

Door gasket replacement

Ask for a fixed quote

Thermostat or controller replacement

Ask for a fixed quote

Condenser fan motor

Ask for a fixed quote

Leak find and regas

Ask for a fixed quote
Call 0417 253 338 to book
Google Reviews

What Perth businesses say about Sam

5.0from 14 Google reviews
Read all reviews on Google
  • Rachelle PerryAugust 2026
    Sam was amazing. Not only knowledgeable but professional & efficient with fixing our ice cream cabinet. Highly recommend!
  • Aaron LJune 2026
    Sam and team were amazing. We had an emergency breakdown with our walk in fridge. He came and fixed it with hardly any notice. He was very clear and transparent throughout the whole process. Really appreciate your work team. Keep up the good work.
  • Olivia ScottJune 2026
    Sam came out to us today on an emergency call out. We can’t thank you enough! We had to close the restaurant due to this issue and his prompt response has allowed us to fix the issue. I would highly recommend using this company and thank you again!!
  • Melissa BoogsJune 2026
    Sam came out to repair my commercial cool room, really happy with the job done got me up and running again! Highly recommend him and his team
  • Megawatts KillbeeApril 2026
    Excellent service from Commercial Refrigeration Perth. Sam came out and fixed everything quickly and professionally. He was friendly, knowledgeable, and made sure everything was working properly before he left. Really appreciated how smooth and stress-free the whole process was. Highly recommend Commercial Refrigeration Perth, especially Sam, for reliable and efficient service.
  • Matt HollandOctober 2024
    Sam responded to our service request on the day of the call, he was knowledgeable, friendly and accommodating. Excellent service all around.
  • el DDecember 2023
    Sam was an absolute gem, he came to repair my cool room in a timely manner knowing that it was quite urgent. His workmanship was impeccable, cannot recommend him enough.
  • Trey HoeftNovember 2023
    Definitely the most reliable cool room tech in WA.
  • Doug BesterJuly 2023
    Sam and his crews were a delight to have on the property and did a great job. It all went on schedule and we are very happy with the result.
  • Big T's ItalianApril 2023
    Sam went above and beyond my expectations in designing and installing our cool room. They were organised and very efficient in the install process which took a lot of stress off my shoulders.

Frequently asked questions

Do you repair Williams fridges in Perth?

Yes. Sam repairs and services Williams refrigeration all over metro Perth, including Pearl and Garnet uprights, Opal and Emerald counters, Boronia and Cameo back bar units, Banksia and Jade prep counters, Topaz cafe cabinets and Williams blast chillers. It makes no difference who supplied or installed the unit. Have the model code handy when you call, as it tells Sam whether the unit is self-contained or remote.

My Williams unit is still under warranty. Can you fix it?

Contact Williams or your supplier first while the warranty is current, because the claim has to go through them. Sam is not a Williams warranty agent and does not claim to be. He takes on out of warranty faults, scheduled servicing, and any repair you want done straight away at your own cost, always with a fixed quote first.

Can you repair remote Williams counters and back bar fridges?

Yes. Remote models such as Opal Remote, Emerald Remote, Boronia Remote and Cameo Remote run from a condensing unit installed away from the cabinet, joined by refrigeration pipework. Sam checks the cabinet, the pipe run and the condensing unit, finds any leak and regasses under his ARCtick licence. He also services the condensing unit on the roof or in the plant room.

Do you service Williams blast chillers?

Yes, both the reach in blast chiller freezers and the larger roll in chillers, freezers and combis. A blast chiller that takes too long to pull food down is often fighting a dirty condenser, a weak fan, a damaged door seal or a faulty food probe. Sam tests each of those and checks the cycle times against what the kitchen needs before quoting.

Why is my Williams bar fridge running warm?

Bar fridges sit under hot counters with very little room to breathe, so a dusty condenser or a failed condenser fan is the first thing Sam checks. Overloaded shelves, doors left open during a rush and worn gaskets are next. On a remote back bar unit, the fault may sit at the condensing unit outside rather than in the cabinet itself.

How quickly can you come out, and what does it cost?

Same-day callouts are available across Perth, 7 days a week, and we call you back within 30 minutes of a quote request. The call-out is $75 plus GST and labour is $180 an hour plus GST, plus parts. After the fault is found you get a fixed quote, and no repair starts until you approve it.

Your Cool Room Won't Fix Itself. Neither Will Waiting Until Monday.

0417 253 338

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