Williams refrigeration, Perth

Williams preparation counters in Perth

Williams Banksia and Jade refrigerated prep counters and Thermowell pan wells for sandwich bars, pizza kitchens and cafes, supplied, installed and serviced across Perth by Sam.

  • ✓ Williams supplied and installed by Sam
  • ✓ Perth install, or courier anywhere in WA
  • ✓ Serviced and repaired after install
  • ✓ ARCtick licensed: AU55592

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Tell us the model or what you need it for.

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The full range of Williams preparation counters

13 models. Call or ask Sam for a price: installed anywhere in Perth, or sent by courier anywhere in WA.

Banksia

Jade PC

Jade SC

Thermowell

Pans on top, storage underneath

A refrigerated prep counter keeps fillings and toppings cold in gastronorm pans across the top while the cabinet below holds backup stock, so staff can build orders without walking to the cool room. Williams lists 13 models here: four Banksia counters, three Jade SC counters, three Jade PC counters and three Thermowell pan wells. The pan layout matters as much as the litres, so start with your menu.

Small pans for many fillings

Sandwich bars, salad counters and burrito shops tend to use lots of small pans, one per ingredient. The Jade SC counters take 10, 18 or 24 pans of 1/6 GN size over cabinets of 250, 500 and 750 L, and measure 1,152, 1,815 and 2,476 mm wide by 771 mm deep. Two Banksia models, the SP18 and SP30, take 18 or 30 pans of 1/6 GN over 250 or 500 L. Banksia counters stand 1,307 to 1,337 mm tall because the pans sit under a raised canopy, which suits a counter where customers watch their order being made.

Bigger pans for volume

Where a few ingredients go out in large amounts, larger pans mean fewer refills during a rush. The Banksia SP3 and SP5 take three or five full 1/1 GN pans over 250 or 500 L. The Jade PC counters take 5, 9 or 13 pans of 1/3 GN size and have the biggest cabinets in the group, at 400, 710 and 1,072 L. At 1,050 mm tall they are the lowest counters here, leaving a flat working top for rolling dough or assembling pizzas.

Thermowell pan wells

The TW9, TW15 and TW18 hold 4, 7 or 9 pans of 1/3 GN size in units 980, 1,510 and 1,862 mm long. They are only 241 mm high and 385 mm deep, with no cabinet underneath, so they suit a kitchen that already has bench or shelf space and only needs cold pans. Pans are not included with the Thermowell, so add them to the order.

Things to check first

  • Footprint and working room. Counters here are 771 to 880 mm deep before you allow for the person standing at them. Leave enough aisle behind for staff to pass while someone is working.
  • Pan count against menu. List every cold ingredient on the line and give each a pan, plus a spare or two for specials. Choosing a counter that is a few pans short leads to containers balanced on the lids.
  • Heat from the line. Prep counters often sit opposite ovens and grills, and the pans on top are open to that heat every time a lid lifts. Keep the lids down in quiet spells and top up from the cabinet below with cold product, so food stays at 5 degrees C or colder as FSANZ requires.
  • Power. Make sure an outlet sits where the counter will go, not across a walkway with a lead trailing to it.

Delivered and installed

Sam delivers the counter, positions it, levels it so the pans sit flat and lids close properly, and checks the space around it for airflow. He runs it down to temperature and checks the pans and the cabinet before he leaves. If an old counter is coming out, ask Sam about removing it. Williams prep counters can also be sent by courier if you are fitting them yourself.

Keeping it running

Prep counters handle food spills, steam and constant lid traffic, so blocked drains, worn gaskets and dirty condensers are common faults. Sam services and repairs Williams prep counters across Perth. A call-out is $75 + GST, labour $180 + GST an hour plus parts, and he fixes the price of the repair with you before starting. Find out more about repairing commercial fridges and planned maintenance, compare the Williams foodservice counters with pan wells, or see every Williams category.

Sam Celesti beside a supermarket dairy cabinet

Who turns up

Meet Sam Celesti

Sam is the lead technician at Commercial Refrigeration Perth, with more than 20 years in commercial refrigeration across restaurants, supermarkets, medical sites and industrial plant. He is ARCtick licensed (AU55592) and the work is done by his own team, never a subcontractor.

"Definitely the most reliable cool room tech in WA."Trey Hoeft, Google review
Call Sam on 0417 253 338
Google Reviews

What Perth businesses say about Sam

5.0from 14 Google reviews
Read all reviews on Google
  • Rachelle PerryAugust 2026
    Sam was amazing. Not only knowledgeable but professional & efficient with fixing our ice cream cabinet. Highly recommend!
  • Aaron LJune 2026
    Sam and team were amazing. We had an emergency breakdown with our walk in fridge. He came and fixed it with hardly any notice. He was very clear and transparent throughout the whole process. Really appreciate your work team. Keep up the good work.
  • Olivia ScottJune 2026
    Sam came out to us today on an emergency call out. We can’t thank you enough! We had to close the restaurant due to this issue and his prompt response has allowed us to fix the issue. I would highly recommend using this company and thank you again!!
  • Melissa BoogsJune 2026
    Sam came out to repair my commercial cool room, really happy with the job done got me up and running again! Highly recommend him and his team
  • Megawatts KillbeeApril 2026
    Excellent service from Commercial Refrigeration Perth. Sam came out and fixed everything quickly and professionally. He was friendly, knowledgeable, and made sure everything was working properly before he left. Really appreciated how smooth and stress-free the whole process was. Highly recommend Commercial Refrigeration Perth, especially Sam, for reliable and efficient service.
  • Matt HollandOctober 2024
    Sam responded to our service request on the day of the call, he was knowledgeable, friendly and accommodating. Excellent service all around.
  • el DDecember 2023
    Sam was an absolute gem, he came to repair my cool room in a timely manner knowing that it was quite urgent. His workmanship was impeccable, cannot recommend him enough.
  • Trey HoeftNovember 2023
    Definitely the most reliable cool room tech in WA.
  • Doug BesterJuly 2023
    Sam and his crews were a delight to have on the property and did a great job. It all went on schedule and we are very happy with the result.
  • Big T's ItalianApril 2023
    Sam went above and beyond my expectations in designing and installing our cool room. They were organised and very efficient in the install process which took a lot of stress off my shoulders.

Frequently asked questions

What is the difference between Jade SC and Jade PC?

Both come in the same three widths. Jade SC takes 1/6 GN pans, 10 to 24 of them, and stands 1,245 mm tall over a 771 mm deep body. Jade PC takes 5 to 13 larger 1/3 GN pans, is 1,050 mm tall and 830 mm deep, and has more storage below, from 400 L to 1,072 L. Many small fillings suit SC; fewer, bulkier ingredients suit PC.

Do Williams prep counters come with pans?

The Williams catalogue notes that pans are not included with the Thermowell pan wells, so budget for those. For the Banksia and Jade counters, check the product listing or ask Sam when he quotes, and tell him the pan depths you use so he can confirm they suit the well.

Which counter suits a pizza kitchen?

Look at the Jade PC counters. They take 1/3 GN pans for toppings and sit at 1,050 mm, lower than the other counters here, which leaves a practical working top. The three sizes hold 5, 9 or 13 pans with 400 L to 1,072 L of storage underneath for dough and backup toppings.

Can a Thermowell go into my existing bench?

The Thermowell is a pan well only, 241 mm high and 385 mm deep, with no cabinet underneath, so it is made to work with space you already have. How it is mounted depends on your kitchen. Sam can look at the bench or wall where you want it and tell you what the install involves.

Why are my prep counter pans running warm?

Common causes are lids left open, pans overfilled above the cold air, warm product loaded straight into the pans, a dirty condenser or a failing fan. Pans should hold 5 degrees C or below. If the counter cannot get there with lids closed, call Sam to find the fault before food is lost.

Do you service prep counters bought elsewhere?

Yes. Sam services and repairs Williams prep counters across Perth no matter where they came from. You pay a $75 + GST call-out and $180 + GST an hour plus parts, and he gives you a fixed price for the repair once he knows what is wrong.

Want a Williams unit supplied, installed and looked after?

0417 253 338

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